ICCASkills

Global Certification for the Meetings Industry 


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CICS Course at ICCASkills Rwanda Hub on 15 - 17 July 2025

CICS + CICE Courses at ICCASkills Europe Hub - Luxembourg on 23 - 25 September 2025


What the Learners Say About ICCASkills

ICCASkills CICE Colombia 2023 Intake Learners and Instructors

The first exclusive in-person CICE course was held in Bogotá, Colombia on 1-5 May 2023.  16 enthusiastic learners joined our instructors over 5 days of interactive sessions and workshops. 

Here are some of the learners and our instructors sharing their experiences in ICCASkills. 


Special thanks to Greater Bogota Convention Bureau/Invest in Bogota for creating this video. 


ICCASkills testimonials Beijing class – June 2025 

CICS Testimonials

As a university teacher with little prior exposure to the meetings and conventions industry, I joined the CICS course with a great deal of curiosity but few expectations. Over the past three days, I have learned far more than I anticipated—not only about bid presentations, team cohesion, and the importance of event catering, but also about the practical skills needed to respond to real-world Q&A in a competitive bidding environment. The course structure was highly practical, and the feedback from instructors was both relevant and actionable, providing me with valuable insights that I can apply in the future.

What stood out to me most was how much I gained from simply listening and interacting with others in the group. As a teacher, I am often in the position of delivering information, but this experience challenged me to step back, listen more, and engage in two-way communication. This has given me new inspiration for how to interact with my own students, turning classroom teaching into a more dynamic exchange of knowledge and ideas. I genuinely feel I have grown as an educator as a result.

Thank you for the opportunity, and I very much look forward to participating in the next CICS training.

Zhang Mengchen
Associate, Yiheng Capital

Under the professional and patient guidance of the two teachers, the three-day course was full of rewards. 

The teachers shared the knowledge of “conference ambassador” with the practical experience of international conference bidding, and introduced the elements and analysis framework of international conference bidding with the WDC system, which had not been touched before. 

During the course, I also met many excellent students. They have their own advantages, and I also see my own shortcomings and the direction of efforts. 

The combination of theory and system of the course will help me better participate in international conference bidding. 

Finally, I would like to express my gratitude to the teachers, staff and all the participants. 

Zenghui Liang 
CICS Testimonials

Completing the CICS program has been a transformative experience in my professional journey within the business events industry. The programme is well-structured, offering a deep dive into every critical aspect of preparing the bid proposal – from bidding and strategic planning to stakeholder engagement. 

What sets this certificate apart is its global perspective. Learning from ICCA’s network of international experts and case studies gave me the tools and confidence to handle bid proposals. The interactive learning environment and real-world application exercises helped bridged the theory with practical execution. 

Emily Chiew, CEM

Business Development Manager, Conventions & Conferences | Sales & Marketing Division, Kuala Lumpur Convention Centre 




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